15 February

Questions to ask a moving company before hiring


Everyone agrees to the fact that moving into a new house can be a pleasant and exciting thing, but it can also be a very stressful process, considering that homeowners have to deal with moving furniture from one place to another. However, in order to make things a lot effortlessly and more time-saving, numerous companies have made their way through the market providing van hire Wimbledon services for fair prices. Before hiring a specific company though, it is essential that you ask these questions to ensure you are making the right choice.

For how long have you been in the industry?

It is important to learn more about the history of the company and about the experience it has in the industry, because this can tell you a lot about it. It is best to select a firm that has several years of experience in the field since this way chances to benefit from professional and top quality services are much higher. You should also ask questions about the staff of the company, to see how trained they are and whether or not they are temporary help only. Bonus tip: you can ask previous customers of the company to share their opinions with you regarding the services they were provided with to make a clearer idea on that firm.

Do you provide insurance?

It is essential for a moving company to provide its customers with insurance services since in case a piece of furniture or other object is damaged during the transportation process the customer can ask for compensation payment. The insurance policy should be made very clear to you from the very beginning in order to avoid any further unpleasant occurrences.

Are there any hidden costs?

You will have to pay for the services the removal company offers you, this is for sure, but you have to ask some extra questions regarding this aspect to clear out that there are no hidden costs that you would find out about later on. A good company that shows respect to its customers will never have any hidden costs and will make things clear from the moment the contract is signed.

Do you also supply packing services?

This is an important question to ask as well. There are certain companies that do not offer their customers boxes and containers to pack items, so customers have to deal with this aspect on their own. On the other hand, there are companies that have this type of service included, so they send their customers enough boxes and containers for homeowners to be able to pack all items efficiently before the moving day. You should definitely go for the latter ones if you want to benefit from the desired results.

Do you have a storage facility?

It may happen that you have already talked to a specific company to provide you with removal services only to find out later that you are not able to move to your new house yet. In such situations, there is no need to worry, but rather get in touch with the customer service department of that moving company and ask them if they also have a storage facility where they can keep your stuff for a certain period until you find a solution to this issue.